In cases where you need additional information or assistance, you can always reach out to the Stax theme support team by submitting a support ticket on the matter in hand.
Prior to submitting a support ticket, we recommend checking on the following:
- Ensure that you are running the latest theme version. You can always counter-check the version number from here
- Ensure that your site is running on the latest version of WordPress. You can counter-check this from the Dashboard > Updates section within your WordPress dashboard
- Check whether the documentation contains an answer to your question
- If it’s an error within the website, carry out the troubleshooting steps mentioned here
Once the above check as are done and you cannot find an answer, you can submit a topic within the linked support forum below:
